Alarms not being raised

Incident Report for Reveal

Resolved

This incident has been resolved.

Posted Jun 25, 2020 - 12:44 UTC

Monitoring

The server component responsible for raising alarms had stopped functioning and has been restarted. Alarms should now be generated for new events.

Posted Jun 25, 2020 - 10:23 UTC

Investigating

We are investigating reports of alarms not being raised in the US region.

Posted Jun 25, 2020 - 09:08 UTC

This incident affected: US region (Data ingest).