Service outage

Incident Report for Reveal

Resolved

This incident has been resolved.

Posted Mar 20, 2020 - 10:15 UTC

Monitoring

Service has been restored, we will continue to monitor the status until we have received a resolution from our service provider

Posted Mar 19, 2020 - 23:30 UTC

Identified

The issue has been identified as an ongoing outage with our cloud service provider. A case has been opened with them to investigate the issue further.

Posted Mar 19, 2020 - 22:43 UTC

Investigating

We are currently investigating an issue with the database. Currently all access to the service is unavailable.

Posted Mar 19, 2020 - 22:17 UTC

This incident affected: US region (Data ingest, Web UI).